Shipping policy
Shipping Policy
We currently ship within Australia only.
Processing Time Orders are processed within 1–3 business days. You will receive a confirmation email with tracking details once your order has been dispatched.
Shipping Rates
- Standard Shipping: AUD $10.00
- Express Shipping: AUD $15.00
- Free shipping on all Australian orders over AUD $250.00
Delivery Times Estimated delivery is 3–7 business days depending on your location within Australia.
Tracking Once your order is shipped, you will receive a tracking number via email to monitor your delivery.
Lost or Damaged Items If your order arrives damaged or is lost in transit, please contact us at comfortloom.au@gmail.com within 7 days of the expected delivery date.